Polymer clay is a durable and lightweight material when cured. It is bendable but can break with enough force. Remember that each piece is handmade wearable art, therefore slight imperfections and variations may occur.
Some pieces may have brass attachments. Raw brass components may tarnish and darken over time if exposed to water and oil from the skin, but can be easily cleaned with a soft jewelry cloth and/or tarnish remover.
To extend the life of your Millie Jay clay jewelry, it is recommended that it be removed and stored safely prior to sleeping, bathing, swimming and exercising.
Millie Jay Clay offers a 14-day exchange policy from the day of delivery under certain circumstances.
All sales are final and we do not offer refunds.
If a product is damaged or was defective upon delivery - we offer a 14-day exchange policy from the day of order delivery.
If a product becomes defective within 14 days of delivery, please email info@milliejayclay.com to exchange your item.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items, Millie Jay will ship the exchanged item at no cost.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the exchange.
Your satisfaction is important to us. Millie Jay Clay strives to provide you with quality creations.
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